Opplevelsesdesign (BRL103)

Dette emnet fokuserer på skaping av opplevelser i reiselivet med spesiell vekt på forskjellige opplevelsesprodusenter: lokale aktivitetsarrangører, små og store turoperatører, festivaler og events, samt styrte besøksattraksjoner.  Gjennom teori, praktiske eksempler og bedriftsbesøk gir faget innføring i hva som kjennetegner meningsfulle opplevelser, og hvordan de forskjellige aktørene i reiselivet jobber med strategi, planlegging, og produksjon av besøksopplevelser.

En viktig del av innholdet i emnet er å vise hvordan ulike måter å designe opplevelser på og ulike presentasjonsformer kan bidra til å skape en helhetlig opplevelseskvalitet. Forståelse for overordnet styring av opplevelseskvalitet og forholdet til destinasjonen har her betydning. Studenter arbeider blant annet med et selvvalgt case gjennom gruppeoppgave. Ekskursjoner der klassen besøker forskjellige opplevelsesprodusenter er også del av kursaktivitetene.

Etter endt emne skal kandidaten ha følgende totale læringsutbytte definert i kunnskap, ferdigheter og generell kompetanse:

Kunnskaper

• Ha kunnskap om hvordan en kan skape opplevelser i reiselivet gjennom arrangerte begivenheter, events, styrte besøksattraksjoner og digitale plattformer.
• Ha innsikt i hvordan ulike presentasjonsformer kan brukes som virkemidler for å skape opplevelser
• Ha kunnskap om tematisering som faglig tilnærming, som virkemiddel og som praksis innen opplevelsesdesign
• Ha kunnskap om metoder som brukes i opplevelsesdesign, for eksempel blueprint, flowchart, kundereise, personas
• Ha innsikt i hvordan digitale opplevelser kan styrke reiselivsproduktet

Ferdigheter

• Kan anvende teoretisk kunnskap i analyse og planlegging av besøksopplevelser
• Kan planlegge og gjennomføre en systematisk og selvstendig analyse av en valgt opplevelsesprodusent
• Kan lage en skriftlig og muntlig fremstilling av analysens resultater

Generell kompetanse

• Ha en helhetlig forståelse av opplevelser som sentralt element i reiselivet særlig knyttet til destinasjoner
• Kjenne til aktuelle utviklingstrekk innen opplevelsesdesign, digitale opplevelser, attraksjonsutvikling, tematisering, interpretasjon.
• Kan formidle kunnskap om de sentrale elementene i utvikling av opplevelser gjennom styrte besøksattraksjoner og events.

Obligatorisk muntlig presentasjon av gruppeoppgave  i plenum. Den må gjennomføres før innlevering av hjemmeeksamen i gruppe.

To obligatoriske bedriftsbesøk (ekskursjoner)

Fagperson(er)

Instituttleder:

Timelærer:

Emneansvarlig:

Book Chapter

1, 11 Pine, B. and Korn, K., Pine, B. Joseph, Korn, Kim C., 1, 11, San Francisco, Berrett-Koehler, XVIII, 268 s., 2011, isbn:9781605095639,

Book Chapter

Managing supply and demand Barlow, G., Leask, Anna; Yeoman, Ian, Managing supply and demand, London, Cassel, XVI, 303 s., 1999, s. 157-167, isbn:0826460615,

Book Chapter

Visitor satisfaction management at Leeds Castle, Kent Laws, E., Leask, Anna; Yeoman, Ian, Visitor satisfaction management at Leeds Castle, Kent, London, Cassel, XVI, 303 s., 1999, s. 277-289, isbn:0826460615,

Book Chapter

Service as a system Lovelock, Christopher H., Wright, Lauren, Service as a system, Upper Saddle River, N.J., Prentice Hall, XVII, 414 s., c1999, s. 49-53, isbn:013676875X,

Book Chapter

Service theatre: An analytical framework for services marketing Lovelock, Christopher H., Wirtz, Jochen, Service theatre: An analytical framework for services marketing, Upper Saddle River, N.J., Pearson/Prentice Hall, XVIII, 652 s., c2004, s. 78-87, isbn:0131268465,

Book Chapter

Consumer immersion: a key to extraordinary experiences Hansen, A-H. & Mossberg, L., Sundbo, Jon.; Sørensen, Flemming, Consumer immersion: a key to extraordinary experiences, Cheltenham, Edward Elgar, IX, 481 s., cop. 2013, 209-227, isbn:9781781004210,

Book

The experience economy : work is theatre & every business a stage Pine, B. Joseph, Gilmore, James H., Boston, Mass., Harvard Business School Press, XII, 254 s., c1999, isbn:9780875848198, Les s. 27-43 og s. 101-118.

Article

Edutainment heritage tourist attractions: a portrait of visitors' experiences at Storyeum Hertzman, E., Anderson, D., Rowley, S., Guildford, U.K. :; Abingdon, UK :, Taylor & Francis Group, 155-175, Museum Management and Curatorship, 2, 23, 2008, p. 155-175, https://bibsys-ur.userservices.exlibrisgroup.com/view/uresolver/47BIBSYS_UBIS/openurl?ctx_enc=info:ofi/enc:UTF-8&ctx_id=10_1&ctx_tim=2019-08-29T08:50:02IST&ctx_ver=Z39.88-2004&url_ctx_fmt=info:ofi/fmt:kev:mtx:ctx&url_ver=Z39.88-2004&rfr_id=info:sid/primo.exlibrisgroup.com-informaworld_s&req_id=&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.genre=article&rft.atitle=Edutainment%20heritage%20tourist%20attractions:%20a%20portrait%20of%20visitors'%20experiences%20at%20Storyeum&rft.jtitle=Museum%20Management%20and%20Curatorship&rft.btitle=&rft.aulast=Hertzman&rft.auinit=E&rft.auinit1=E&rft.auinitm=&rft.ausuffix=&rft.au=Hertzman,%20Emily&rft.aucorp=&rft.date=2008-06-01&rft.volume=23&rft.issue=2&rft.part=&rft.quarter=&rft.ssn=&rft.spage=155&rft.epage=175&rft.pages=155-175&rft.artnum=&rft.issn=0964-7775&rft.eissn=1872-9185&rft.isbn=&rft.sici=&rft.coden=&rft_id=info:doi/10.1080/09647770802012227&rft.object_id=&rft.eisbn=&rft.edition=&rft.pub=Taylor%20&%20Francis%20Group&rft.place=&rft.series=&rft.stitle=&rft.bici=&rft_id=info:bibcode/&rft_id=info:hdl/&rft_id=info:lccn/&rft_id=info:oclcnum/&rft_id=info:pmid/&rft_id=info:eric/((addata/eric}}&rft_dat=%3cinformaworld_s%3e10_1080_09647770802012227%3c/informaworld_s%3e,language=eng,view=UBIS&svc_dat=viewit&user_ip=158.37.170.42&req.skin=primo&rft_pqid=&rft_galeid=&rft_cupid=&rft_eruid=&rft_nurid=&rft_ingid=View online

Article

Connecting with New Audiences: Exploring the Impact of Mobile Communication Devices on the Experiences of Young Adults in Museums Hughes, Karen ; Moscardo, Gianna, Jacksonville, Ala. :, Routledge, 33-55, Visitor Studies, 1, 20, 2017, 33-55, https://bibsys-ur.userservices.exlibrisgroup.com/view/uresolver/47BIBSYS_UBIS/openurl?ctx_enc=info:ofi/enc:UTF-8&ctx_id=10_1&ctx_tim=2019-10-22T14:27:52IST&ctx_ver=Z39.88-2004&url_ctx_fmt=info:ofi/fmt:kev:mtx:ctx&url_ver=Z39.88-2004&rfr_id=info:sid/primo.exlibrisgroup.com-informaworld_s&req_id=&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.genre=article&rft.atitle=Connecting%20with%20New%20Audiences:%20Exploring%20the%20Impact%20of%20Mobile%20Communication%20Devices%20on%20the%20Experiences%20of%20Young%20Adults%20in%20Museums&rft.jtitle=Visitor%20Studies&rft.btitle=&rft.aulast=Hughes&rft.auinit=K&rft.auinit1=K&rft.auinitm=&rft.ausuffix=&rft.au=Hughes,%20Karen&rft.aucorp=&rft.date=2017-01-02&rft.volume=20&rft.issue=1&rft.part=&rft.quarter=&rft.ssn=&rft.spage=33&rft.epage=55&rft.pages=33-55&rft.artnum=&rft.issn=1064-5578&rft.eissn=1934-7715&rft.isbn=&rft.sici=&rft.coden=&rft_id=info:doi/10.1080/10645578.2017.1297128&rft.object_id=&rft.eisbn=&rft.edition=&rft.pub=Routledge&rft.place=&rft.series=&rft.stitle=&rft.bici=&rft_id=info:bibcode/&rft_id=info:hdl/&rft_id=info:lccn/&rft_id=info:oclcnum/&rft_id=info:pmid/&rft_id=info:eric/((addata/eric}}&rft_dat=%3cinformaworld_s%3e10_1080_10645578_2017_1297128%3c/informaworld_s%3e%3curl%3ehttp://www.tandfonline.com/doi/abs/10.1080/10645578.2017.1297128%3c/url%3e,language=eng,view=UBIS&svc_dat=viewit&user_ip=10.16.56.128&req.skin=primo&rft_pqid=1892266258&rft_galeid=&rft_cupid=&rft_eruid=&rft_nurid=&rft_ingid=View online

Article

Extraordinary Experiences through Storytelling Mossberg, Lena, [London] :, Taylor & Francis, 195-210, Scandinavian Journal of Hospitality and Tourism, 3, 8, 2008, 195-210, https://bibsys-ur.userservices.exlibrisgroup.com/view/uresolver/47BIBSYS_UBIS/openurl?ctx_enc=info:ofi/enc:UTF-8&ctx_id=10_1&ctx_tim=2019-08-29T10:40:12IST&ctx_ver=Z39.88-2004&url_ctx_fmt=info:ofi/fmt:kev:mtx:ctx&url_ver=Z39.88-2004&rfr_id=info:sid/primo.exlibrisgroup.com-informaworld_s&req_id=&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.genre=article&rft.atitle=Extraordinary%20Experiences%20through%20Storytelling&rft.jtitle=Scandinavian%20Journal%20of%20Hospitality%20and%20Tourism&rft.btitle=&rft.aulast=Mossberg&rft.auinit=L&rft.auinit1=L&rft.auinitm=&rft.ausuffix=&rft.au=Mossberg,%20Lena&rft.aucorp=&rft.date=2008-10-01&rft.volume=8&rft.issue=3&rft.part=&rft.quarter=&rft.ssn=&rft.spage=195&rft.epage=210&rft.pages=195-210&rft.artnum=&rft.issn=1502-2250&rft.eissn=1502-2269&rft.isbn=&rft.sici=&rft.coden=&rft_id=info:doi/10.1080/15022250802532443&rft.object_id=&rft.eisbn=&rft.edition=&rft.pub=Taylor%20&%20Francis&rft.place=&rft.series=&rft.stitle=&rft.bici=&rft_id=info:bibcode/&rft_id=info:hdl/&rft_id=info:lccn/&rft_id=info:oclcnum/&rft_id=info:pmid/&rft_id=info:eric/((addata/eric}}&rft_dat=%3cinformaworld_s%3e10_1080_15022250802532443%3c/informaworld_s%3e,language=eng,view=UBIS&svc_dat=viewit&user_ip=10.16.56.128&req.skin=primo&rft_pqid=&rft_galeid=&rft_cupid=&rft_eruid=&rft_nurid=&rft_ingid=View online

Article

'It's not that we like death or anything': exploring the motivations and experiences of visitors to a lighter dark tourism attraction Ivanova, Preslava ; Light, Duncan, Clevedon [England] :, Routledge, 356-369, Journal of Heritage Tourism, 4, 13, 2018, 356-369, https://bibsys-ur.userservices.exlibrisgroup.com/view/uresolver/47BIBSYS_UBIS/openurl?ctx_enc=info:ofi/enc:UTF-8&ctx_id=10_1&ctx_tim=2019-10-22T14:28:33IST&ctx_ver=Z39.88-2004&url_ctx_fmt=info:ofi/fmt:kev:mtx:ctx&url_ver=Z39.88-2004&rfr_id=info:sid/primo.exlibrisgroup.com-informaworld_s&req_id=&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.genre=article&rft.atitle='It's%20not%20that%20we%20like%20death%20or%20anything':%20exploring%20the%20motivations%20and%20experiences%20of%20visitors%20to%20a%20lighter%20dark%20tourism%20attraction&rft.jtitle=Journal%20of%20Heritage%20Tourism&rft.btitle=&rft.aulast=Ivanova&rft.auinit=P&rft.auinit1=P&rft.auinitm=&rft.ausuffix=&rft.au=Ivanova,%20Preslava&rft.aucorp=&rft.date=2018-07-04&rft.volume=13&rft.issue=4&rft.part=&rft.quarter=&rft.ssn=&rft.spage=356&rft.epage=369&rft.pages=356-369&rft.artnum=&rft.issn=1743-873X&rft.eissn=1747-6631&rft.isbn=&rft.sici=&rft.coden=&rft_id=info:doi/10.1080/1743873X.2017.1371181&rft.object_id=&rft.eisbn=&rft.edition=&rft.pub=Routledge&rft.place=&rft.series=&rft.stitle=&rft.bici=&rft_id=info:bibcode/&rft_id=info:hdl/&rft_id=info:lccn/&rft_id=info:oclcnum/&rft_id=info:pmid/&rft_id=info:eric/((addata/eric}}&rft_dat=%3cinformaworld_s%3e10_1080_1743873X_2017_1371181%3c/informaworld_s%3e%3curl%3ehttp://www.tandfonline.com/doi/abs/10.1080/1743873X.2017.1371181%3c/url%3e,language=eng,view=UBIS&svc_dat=viewit&user_ip=10.16.56.128&req.skin=primo&rft_pqid=2050474808&rft_galeid=&rft_cupid=&rft_eruid=&rft_nurid=&rft_ingid=View online

Report

Utvikling av et rammeverk for analyse av besøksattraksjoner : resultater fra casestudier Øystein Jensen, Universitetet i Nordland, 2013, http://hdl.handle.net/11250/141847View online

Report

Turisters opplevelser av besøksattraksjoner : resultater fra besøksundersøkelse av nordnorske attraksjoner [elektronisk ressurs] Jensen, Øystein, Bodø, Universitetet i Nordland, 77 s., 6/2013, 2013, http://hdl.handle.net/11250/141845View online

Article

Building visitor attractions in peripheral areas—Can uniqueness overcome isolation to produce viability? Prideaux, Bruce, Fyall, Alan ; Leask, Anna ; Garrod, Brian, Chichester, UK, John Wiley & Sons, Ltd., 379, International Journal of Tourism Research, 5, 4, 2002, 379-389, https://bibsys-ur.userservices.exlibrisgroup.com/view/uresolver/47BIBSYS_UBIS/openurl?ctx_enc=info:ofi/enc:UTF-8&ctx_id=10_1&ctx_tim=2019-08-29T11:28:08IST&ctx_ver=Z39.88-2004&url_ctx_fmt=info:ofi/fmt:kev:mtx:ctx&url_ver=Z39.88-2004&rfr_id=info:sid/primo.exlibrisgroup.com-wj&req_id=&rft_val_fmt=info:ofi/fmt:kev:mtx:&rft.genre=article&rft.atitle=Building%20visitor%20attractions%20in%20peripheral%20areas%e2%80%94Can%20uniqueness%20overcome%20isolation%20to%20produce%20viability?&rft.jtitle=International%20Journal%20of%20Tourism%20Research&rft.btitle=&rft.aulast=Prideaux&rft.auinit=&rft.auinit1=&rft.auinitm=&rft.ausuffix=&rft.au=Prideaux,%20Bruce&rft.aucorp=&rft.date=2002-09&rft.volume=4&rft.issue=5&rft.part=&rft.quarter=&rft.ssn=&rft.spage=379&rft.epage=389&rft.pages=379&rft.artnum=&rft.issn=1099-2340&rft.eissn=1522-1970&rft.isbn=&rft.sici=&rft.coden=&rft_id=info:doi/10.1002/jtr.387&rft.object_id=&rft.eisbn=&rft.edition=&rft.pub=John%20Wiley%20&%20Sons,%20Ltd.&rft.place=Chichester,%20UK&rft.series=&rft.stitle=&rft.bici=&rft_id=info:bibcode/&rft_id=info:hdl/&rft_id=info:lccn/&rft_id=info:oclcnum/&rft_id=info:pmid/&rft_id=info:eric/((addata/eric}}&rft_dat=%3cwj%3e10.1002/jtr.387%3c/wj%3e,language=eng,view=UBIS&svc_dat=viewit&user_ip=10.16.56.128&req.skin=primo&rft_pqid=214523876&rft_galeid=&rft_cupid=&rft_eruid=&rft_nurid=&rft_ingid=View online

Article

Conceptualising on-screen tourism destination development Lundberg, Christine ; Ziakas, Vassilios ; Morgan, Nigel, London, England, SAGE Publications, 83-104, Tourist Studies, 1, 18, 2018, 83-104, Figur 1 med etterfølgende tekst som pensumrelevant https://bibsys-ur.userservices.exlibrisgroup.com/view/uresolver/47BIBSYS_UBIS/openurl?ctx_enc=info:ofi/enc:UTF-8&ctx_id=10_1&ctx_tim=2020-01-21T13:48:30IST&ctx_ver=Z39.88-2004&url_ctx_fmt=info:ofi/fmt:kev:mtx:ctx&url_ver=Z39.88-2004&rfr_id=info:sid/primo.exlibrisgroup.com-sage_s&req_id=&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.genre=article&rft.atitle=Conceptualising%20on-screen%20tourism%20destination%20development&rft.jtitle=Tourist%20Studies&rft.btitle=&rft.aulast=Lundberg&rft.auinit=C&rft.auinit1=C&rft.auinitm=&rft.ausuffix=&rft.au=Lundberg,%20Christine&rft.aucorp=&rft.date=2018-03&rft.volume=18&rft.issue=1&rft.part=&rft.quarter=&rft.ssn=&rft.spage=83&rft.epage=104&rft.pages=83-104&rft.artnum=&rft.issn=1468-7976&rft.eissn=1741-3206&rft.isbn=&rft.sici=&rft.coden=&rft_id=info:doi/10.1177/1468797617708511&rft.object_id=&rft.eisbn=&rft.edition=&rft.pub=SAGE%20Publications&rft.place=London,%20England&rft.series=&rft.stitle=&rft.bici=&rft_id=info:bibcode/&rft_id=info:hdl/&rft_id=info:lccn/&rft_id=info:oclcnum/&rft_id=info:pmid/&rft_id=info:eric/((addata/eric}}&rft_dat=%3csage_s%3e10_1177_1468797617708511%3c/sage_s%3e%3curl%3e%3c/url%3e,language=eng,view=UBIS&svc_dat=viewit&user_ip=10.16.56.134&req.skin=primo&rft_pqid=2013733823&rft_galeid=&rft_cupid=&rft_eruid=&rft_nurid=&rft_ingid=View online

Book Chapter

Film tourism stakeholders and impacts Croy, G., Kersten, M., Melinon, A. & Bowen, D., Ziakas, Vassilios,; Lundberg, Christine,, Film tourism stakeholders and impacts, London ; New York :; London ; New York :, Routledge Taylor & Francis Group, 1 online resource (527 pages), 2019., 391-403, isbn:1-317-19342-3; 1-315-55901-3; 1-317-19341-5; 1-78785-008-0, (Kap. 33). Forståelse av Table 33.1 https://bibsys-ur.userservices.exlibrisgroup.com/view/uresolver/47BIBSYS_UBIS/openurl?ctx_enc=info:ofi/enc:UTF-8&ctx_id=10_1&ctx_tim=2020-01-23T20:40:02IST&ctx_ver=Z39.88-2004&url_ctx_fmt=info:ofi/fmt:kev:mtx:ctx&url_ver=Z39.88-2004&rfr_id=info:sid/primo.exlibrisgroup.com-BIBSYS_ILS&req_id=&rft_dat=ie=47BIBSYS_UBIS:5178439910002208,ie=47BIBSYS_NTNU_UB:51253088120002203,ie=47BIBSYS_NETWORK:71576479520002201,language=eng,view=UBIS&svc_dat=viewit&u.ignore_date_coverage=true&user_ip=10.16.56.134&req.skin=primoView online

Book Chapter

The commodification of narco-violence through popular culture and tourism in Medellin, Columbia Naef, P., Ziakas, Vassilios,; Lundberg, Christine,, The commodification of narco-violence through popular culture and tourism in Medellin, Columbia, London ; New York :; London ; New York :, Routledge Taylor & Francis Group, 1 online resource (527 pages), 2019., 54-66, isbn:1-317-19342-3; 1-315-55901-3; 1-317-19341-5; 1-78785-008-0, (=Chapter 5 i boken) https://bibsys-ur.userservices.exlibrisgroup.com/view/uresolver/47BIBSYS_UBIS/openurl?ctx_enc=info:ofi/enc:UTF-8&ctx_id=10_1&ctx_tim=2020-01-23T20:56:11IST&ctx_ver=Z39.88-2004&url_ctx_fmt=info:ofi/fmt:kev:mtx:ctx&url_ver=Z39.88-2004&rfr_id=info:sid/primo.exlibrisgroup.com-BIBSYS_ILS&req_id=&rft_dat=ie=47BIBSYS_UBIS:5178439910002208,ie=47BIBSYS_NTNU_UB:51253088120002203,ie=47BIBSYS_NETWORK:71576479520002201,language=eng,view=UBIS&svc_dat=viewit&u.ignore_date_coverage=true&user_ip=10.16.56.134&req.skin=primoView online

Book Chapter

Bitten by the Twilight saga Lundberg, C. & Lexhagen, M., Richard Sharpnd Philip R. Stone, Sharpley, Richard.; Stone, Philip R.., Bitten by the Twilight saga, London, Routledge, XV, 308 s., 2012, 147-164, isbn:9780415697422, https://bibsys-ur.userservices.exlibrisgroup.com/view/uresolver/47BIBSYS_UBIS/openurl?ctx_enc=info:ofi/enc:UTF-8&ctx_id=10_1&ctx_tim=2020-01-24T14:45:15IST&ctx_ver=Z39.88-2004&url_ctx_fmt=info:ofi/fmt:kev:mtx:ctx&url_ver=Z39.88-2004&rfr_id=info:sid/primo.exlibrisgroup.com-dawson&req_id=&rft_val_fmt=info:ofi/fmt:kev:mtx:&rft.genre=book&rft.atitle=&rft.jtitle=&rft.btitle=Contemporary%20Tourist%20Experience:%20Concepts%20and%20Consequences&rft.aulast=&rft.auinit=&rft.auinit1=&rft.auinitm=&rft.ausuffix=&rft.au=Richard%20Sharpnd%20Philip%20R.%20Stone&rft.aucorp=&rft.date=2014-06-23&rft.volume=&rft.issue=&rft.part=&rft.quarter=&rft.ssn=&rft.spage=&rft.epage=&rft.pages=&rft.artnum=&rft.issn=&rft.eissn=&rft.isbn=0415697425&rft.sici=&rft.coden=&rft_id=info:doi/&rft.object_id=&rft.eisbn=9780203139110&rft.edition=&rft.pub=Routledge%20Ltd&rft.place=&rft.series=Advances%20in%20Tourism%200&rft.stitle=&rft.bici=&rft_id=info:bibcode/&rft_id=info:hdl/&rft_id=info:lccn/G155.A1&rft_id=info:oclcnum/&rft_id=info:pmid/&rft_id=info:eric/((addata/eric}}&rft_dat=%3cdawson%3e9780203139110%3c/dawson%3e%3curl%3e%3c/url%3e,language=eng,view=UBIS&svc_dat=viewit&user_ip=10.16.56.134&req.skin=primo&rft_pqid=&rft_galeid=&rft_cupid=&rft_eruid=&rft_nurid=&rft_ingid=View online

Book Chapter

Events and new media technologies Rossler, L., Lukas Rössler,, Events and new media technologies,

Book Chapter

Mediation is without perceptual horizon Lars Nyre, Mediation is without perceptual horizon,

Article

Managing the structure of tourism experiences: Foundations for tourism design Jason Stienmetz, Jeongmi Kim, Zheng Xiang & Daniel Fesenmaier, [Oxford] :, Elsevier Ltd, 1 online resource, Journal of Destination Marketing & Management, 2019,

Book

The experience economy : a new perspective Boswijk, Albert., Thijssen, Thomas.; Peelen, Ed.; Johnston, Thomas S.B.., Amsterdam, Pearson Education, XV, 223 s., c2007, isbn:9789043012683,

Book Chapter

Tourism: principles and practice Cooper, Christopher P, Tourism: principles and practice, Harlow, Pearson Education, XXVIII, 810 s., 2005, s. 355-382, isbn:027368406X,

Book Chapter

Fiksjon og dramaturgi som verktøy Kristin Jørgensen, Fiksjon og dramaturgi som verktøy, Bodø, Universitetet i Nordland, 2011, 67-74, 2011, 67-74, https://nordopen.nord.no/nord-xmlui/handle/11250/141839View online

Book Chapter

Astrid Lindgrens verden (ALV) Dorthe Eide, Astrid Lindgrens verden (ALV), Bodø, Universitetet i Nordland, 2011, 79-89, 2011, 79-89, https://nordopen.nord.no/nord-xmlui/handle/11250/141839View online

Book Chapter

Veien som reisemål-utvikling av regionale reiseruter Jens Kr. Steen Jacobsen, Arvid Viken (1948-) (redaktør//forfatter (forord)), Keeping, David,; Viken, Arvid,, Veien som reisemål-utvikling av regionale reiseruter, Oslo, Gyldendal akademisk, 281 s., 2016, isbn:978-82-05-46050-8,

Book Chapter

Film og litteraturbasert turisme Dorthe Eide, Film og litteraturbasert turisme, Bodø, Universitetet i Nordland, 2011, 38-54, 2011, 38-54, https://nordopen.nord.no/nord-xmlui/handle/11250/141839View online

Report

Turisme basert på fortellinger, bøker og film : en litteratur og case studie Eide, Dorthe,, Bodø, Universitetet i Nordland, IX, 149 s., 2011, isbn:9788273146335, http://hdl.handle.net/11250/141839View online

Article

Conceptualizing visitor satisfaction management in heritage settings: an exploratory blueprinting analysis of Leeds Castle, Kent Eric Laws, [New York] :, Elsevier Science, Tourism Management, 6, 19, 1998, 545-554, https://www.sciencedirect.com/science/article/pii/S0261517798000569?via=ihubView online

Article

Interpretatation and sustainable tourism: Functions, examples and principles Moscardo, G., James Cook University of North Queensland, Townsville, Qld., Australia, National Centre for Studies in Travel & Tourism James Cook University of North Queensland, The Journal of tourism studies, 1, 14, 2003,

Article

TOURIST ATTRACTION SYSTEMS Leiper, N, [Oxford] ;; [New York] :, PERGAMON-ELSEVIER SCIENCE LTD, 367-384, Annals Of Tourism Research, 3, 17, 1990, 367-384, https://bibsys-ur.userservices.exlibrisgroup.com/view/uresolver/47BIBSYS_UBIS/openurl?ctx_enc=info:ofi/enc:UTF-8&ctx_id=10_1&ctx_tim=2019-10-22T14:37:31IST&ctx_ver=Z39.88-2004&url_ctx_fmt=info:ofi/fmt:kev:mtx:ctx&url_ver=Z39.88-2004&rfr_id=info:sid/primo.exlibrisgroup.com-wos&req_id=&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.genre=article&rft.atitle=TOURIST%20ATTRACTION%20SYSTEMS&rft.jtitle=Annals%20Of%20Tourism%20Research&rft.btitle=&rft.aulast=Leiper&rft.auinit=&rft.auinit1=&rft.auinitm=&rft.ausuffix=&rft.au=Leiper,%20N&rft.aucorp=&rft.date=1990&rft.volume=17&rft.issue=3&rft.part=&rft.quarter=&rft.ssn=&rft.spage=367&rft.epage=384&rft.pages=367-384&rft.artnum=&rft.issn=0160-7383&rft.eissn=&rft.isbn=&rft.sici=&rft.coden=&rft_id=info:doi/&rft.object_id=&rft.eisbn=&rft.edition=&rft.pub=PERGAMON-ELSEVIER%20SCIENCE%20LTD&rft.place=&rft.series=&rft.stitle=&rft.bici=&rft_id=info:bibcode/&rft_id=info:hdl/&rft_id=info:lccn/&rft_id=info:oclcnum/&rft_id=info:pmid/&rft_id=info:eric/((addata/eric}}&rft_dat=%3cwos%3eA1990DV55100003%3c/wos%3e%3curl%3e%3c/url%3e,language=eng,view=UBIS&svc_dat=viewit&user_ip=10.16.56.128&req.skin=primo&rft_pqid=&rft_galeid=&rft_cupid=&rft_eruid=&rft_nurid=&rft_ingid=View online

Article

Participative co-creation of archaeological heritage: Case insights on creative tourism in Alentejo, Portugal David Ross & Gunjan Saxena, [Oxford] ;; [New York] :, Pergamon, Annals of tourism research, November, 79, 2019,

Article

Dark tourism scholarship: a critical review Stone, Philip, Bradford, Emerald Group Publishing Limited, 307-318, International Journal of Culture, Tourism and Hospitality Research, 3, 7, 2013, 307-318, https://bibsys-ur.userservices.exlibrisgroup.com/view/uresolver/47BIBSYS_UBIS/openurl?ctx_enc=info:ofi/enc:UTF-8&ctx_id=10_1&ctx_tim=2020-01-21T13:51:10IST&ctx_ver=Z39.88-2004&url_ctx_fmt=info:ofi/fmt:kev:mtx:ctx&url_ver=Z39.88-2004&rfr_id=info:sid/primo.exlibrisgroup.com-proquest&req_id=&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.genre=article&rft.atitle=Dark%20tourism%20scholarship:%20a%20critical%20review&rft.jtitle=International%20Journal%20of%20Culture,%20Tourism%20and%20Hospitality%20Research&rft.btitle=&rft.aulast=Stone&rft.auinit=&rft.auinit1=&rft.auinitm=&rft.ausuffix=&rft.au=Stone,%20Philip&rft.aucorp=&rft.date=2013-07-01&rft.volume=7&rft.issue=3&rft.part=&rft.quarter=&rft.ssn=&rft.spage=307&rft.epage=318&rft.pages=307-318&rft.artnum=&rft.issn=17506182&rft.eissn=17506190&rft.isbn=&rft.sici=&rft.coden=&rft_id=info:doi/10.1108/IJCTHR-06-2013-0039&rft.object_id=&rft.eisbn=&rft.edition=&rft.pub=Emerald%20Group%20Publishing%20Limited&rft.place=Bradford&rft.series=&rft.stitle=&rft.bici=&rft_id=info:bibcode/&rft_id=info:hdl/&rft_id=info:lccn/&rft_id=info:oclcnum/&rft_id=info:pmid/&rft_id=info:eric/((addata/eric}}&rft_dat=%3cproquest%3e1412780635%3c/proquest%3e%3curl%3ehttp://search.proquest.com/docview/1412780635/%3c/url%3e,language=eng,view=UBIS&svc_dat=viewit&user_ip=10.16.56.134&req.skin=primo&rft_pqid=1412780635&rft_galeid=&rft_cupid=&rft_eruid=&rft_nurid=&rft_ingid=View online

Book Chapter

Fandom and its afterlife: Celebrity cemetery tourism Levitt, L., Lundberg, Christine,; Ziakas, Vassilios,, Fandom and its afterlife: Celebrity cemetery tourism, London ; New York :; London ; New York :, Routledge Taylor & Francis Group, 1 online resource (527 pages), 2019., 195-200, isbn:1-78785-008-0; 1-317-19341-5; 1-315-55901-3; 1-317-19342-3, https://bibsys-ur.userservices.exlibrisgroup.com/view/uresolver/47BIBSYS_UBIS/openurl?ctx_enc=info:ofi/enc:UTF-8&ctx_id=10_1&ctx_tim=2020-01-23T20:48:36IST&ctx_ver=Z39.88-2004&url_ctx_fmt=info:ofi/fmt:kev:mtx:ctx&url_ver=Z39.88-2004&rfr_id=info:sid/primo.exlibrisgroup.com-BIBSYS_ILS&req_id=&rft_dat=ie=47BIBSYS_UBIS:5178439910002208,ie=47BIBSYS_NTNU_UB:51253088120002203,ie=47BIBSYS_NETWORK:71576479520002201,language=eng,view=UBIS&svc_dat=viewit&u.ignore_date_coverage=true&user_ip=10.16.56.134&req.skin=primoView online

Book Chapter

Fandom and its afterlife: Celebrity cemetery tourism Levitt, L., Lundberg, Christine,; Ziakas, Vassilios,, Fandom and its afterlife: Celebrity cemetery tourism, London ; New York :; London ; New York :, Routledge Taylor & Francis Group, 1 online resource (527 pages), 2019., isbn:1-78785-008-0; 1-317-19341-5; 1-315-55901-3; 1-317-19342-3, https://bibsys-ur.userservices.exlibrisgroup.com/view/uresolver/47BIBSYS_UBIS/openurl?ctx_enc=info:ofi/enc:UTF-8&ctx_id=10_1&ctx_tim=2020-01-23T20:48:36IST&ctx_ver=Z39.88-2004&url_ctx_fmt=info:ofi/fmt:kev:mtx:ctx&url_ver=Z39.88-2004&rfr_id=info:sid/primo.exlibrisgroup.com-BIBSYS_ILS&req_id=&rft_dat=ie=47BIBSYS_UBIS:5178439910002208,ie=47BIBSYS_NTNU_UB:51253088120002203,ie=47BIBSYS_NETWORK:71576479520002201,language=eng,view=UBIS&svc_dat=viewit&u.ignore_date_coverage=true&user_ip=10.16.56.134&req.skin=primoView online

Book Chapter

Imagining the medival in the modern world: Film, fantasy and heritage Laing, J. & Frost, W., Imagining the medival in the modern world: Film, fantasy and heritage, London ; New York :; London ; New York :, Routledge Taylor & Francis Group, 1 online resource (527 pages), 2019., 96-107, isbn:1-78785-008-0; 1-317-19341-5; 1-315-55901-3; 1-317-19342-3, https://bibsys-ur.userservices.exlibrisgroup.com/view/uresolver/47BIBSYS_UBIS/openurl?ctx_enc=info:ofi/enc:UTF-8&ctx_id=10_1&ctx_tim=2020-01-23T20:54:37IST&ctx_ver=Z39.88-2004&url_ctx_fmt=info:ofi/fmt:kev:mtx:ctx&url_ver=Z39.88-2004&rfr_id=info:sid/primo.exlibrisgroup.com-BIBSYS_ILS&req_id=&rft_dat=ie=47BIBSYS_UBIS:5178439910002208,ie=47BIBSYS_NTNU_UB:51253088120002203,ie=47BIBSYS_NETWORK:71576479520002201,language=eng,view=UBIS&svc_dat=viewit&u.ignore_date_coverage=true&user_ip=10.16.56.134&req.skin=primoView online

Book Chapter

Imagining the medival in the modern world: Film, fantasy and heritage Laing, J. & Frost, W., Lundberg, Christine,; Ziakas, Vassilios,, Imagining the medival in the modern world: Film, fantasy and heritage, London ; New York :; London ; New York :, Routledge Taylor & Francis Group, 1 online resource (527 pages), 2019., isbn:1-78785-008-0; 1-317-19341-5; 1-315-55901-3; 1-317-19342-3, https://bibsys-ur.userservices.exlibrisgroup.com/view/uresolver/47BIBSYS_UBIS/openurl?ctx_enc=info:ofi/enc:UTF-8&ctx_id=10_1&ctx_tim=2020-01-23T20:54:37IST&ctx_ver=Z39.88-2004&url_ctx_fmt=info:ofi/fmt:kev:mtx:ctx&url_ver=Z39.88-2004&rfr_id=info:sid/primo.exlibrisgroup.com-BIBSYS_ILS&req_id=&rft_dat=ie=47BIBSYS_UBIS:5178439910002208,ie=47BIBSYS_NTNU_UB:51253088120002203,ie=47BIBSYS_NETWORK:71576479520002201,language=eng,view=UBIS&svc_dat=viewit&u.ignore_date_coverage=true&user_ip=10.16.56.134&req.skin=primoView online

Document

Framework of a managed visitor attraction product Øystein Jensen, UiS, 2020,

Book

Tourism management Page, Stephen J., London New York; London New York, Routledge, XVII, 509 sider, 2019, isbn:9781138391154; 9781138391161,