Corporate Social Responsibility in service organizations - a leadership perspective (BHO308)

The course aims to create knowledge and stimulate awareness about CSR from a management perspective, as a basis for making decisions about, and developing, CSR in a business. The course will provide basic knowledge about the concept of corporate social responsibility (CSR), developments and current perspectives of CSR, as well as central theories and models within the field.  

Key words - leadership perspective:

• Strategy
• Responsibility
• Ethical perspectives

Knowledge:

• Understand central aspects of CSR and have knowledge about the role of leadership in implementing and sustaining CSR in a corporation
• Understand the role of organizations (organizational theories) in promoting socially responsible activities and operations
• Be knowledgeable about an organization's different stakeholders (stakeholder theories) and about the interaction between organizations and stakeholders (stakeholder management)

Skills:

• Be able to analyze ethical dilemmas related to an organization's working and relation to the society
• Be able to analyze central challenges related to CSR and apply strategic tools to promote CSR in an organization
• Be able to develop suitable CSR strategies for an organization
• Be able to apply theories of CSR to identify, analyze and propose solutions to ethical, social and environmental issues
• Be able to communicate to various stakeholders about ethical, social and environmental issues related to an organization's working in society

General competence:

• Have insight in central concepts, theories and models of corporate social responsibility in order to identify and propose reasonable solutions to ethical, social and environmental issues
• Be able to reflect critically on how individual and organizational choices of theoretical perspectives can influence how ethical dilemmas are handled

Oral presentation on given topic individually or in group  - 10-15 min

The project should be presented in class by all members of the group during one of the lectures. The oral presentation is required to be admitted to the home exam.

Fagperson(er)

Course coordinator:

Book

Corporate social responsibility : A very short introduction Moon, Jeremy., Oxford, Oxford University Press, XVI, 154 s., 2014, isbn:978-0-19-967181-6,

Article

What We Know and Don’t Know About Corporate Social Responsibility: A Review and Research Agenda Aguinis, Herman ; Glavas, Ante, Los Angeles, CA, SAGE Publications, 932-968, Journal of Management, 4, 38, 2012-07, 932-968, https://bibsys-ur.userservices.exlibrisgroup.com/view/uresolver/47BIBSYS_UBIS/openurl?ctx_enc=info:ofi/enc:UTF-8&ctx_id=10_1&ctx_tim=2020-07-30T14:19:16IST&ctx_ver=Z39.88-2004&url_ctx_fmt=info:ofi/fmt:kev:mtx:ctx&url_ver=Z39.88-2004&rfr_id=info:sid/primo.exlibrisgroup.com-gale_gale_&req_id=&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.genre=article&rft.atitle=What%20We%20Know%20and%20Don%e2%80%99t%20Know%20About%20Corporate%20Social%20Responsibility&rft.jtitle=Journal%20of%20Management&rft.btitle=&rft.aulast=Aguinis,%20Glavas&rft.auinit=&rft.auinit1=&rft.auinitm=&rft.ausuffix=&rft.au=Aguinis,%20Herman&rft.aucorp=&rft.date=2012-07&rft.volume=38&rft.issue=4&rft.part=&rft.quarter=&rft.ssn=&rft.spage=932&rft.epage=968&rft.pages=932-968&rft.artnum=&rft.issn=0149-2063&rft.eissn=1557-1211&rft.isbn=&rft.sici=&rft.coden=&rft_id=info:doi/10.1177/0149206311436079&rft.object_id=&rft.eisbn=&rft.edition=&rft.pub=SAGE%20Publications&rft.place=Los%20Angeles,%20CA&rft.series=&rft.stitle=&rft.bici=&rft_id=info:bibcode/&rft_id=info:hdl/&rft_id=info:lccn/&rft_id=info:oclcnum/&rft_id=info:pmid/&rft_id=info:eric/((addata/eric}}&rft_dat=%3cgale_gale_%3e10.1177_0149206311436079%3c/gale_gale_%3e%3curl%3e%3c/url%3e,language=eng,view=UBIS&svc_dat=viewit&user_ip=10.16.56.134&req.skin=primo&rft_pqid=&rft_galeid=10.1177_0149206311436079&rft_cupid=&rft_eruid=&rft_nurid=&rft_ingid=View online

Article

Corporate social responsibility in tourism and hospitality Font, Xavier ; Lynes, Jennifer, Informa UK Limited, 1027-1042, Journal of sustainable tourism, 7, 26, 2018, 1027-1042, https://search.datacite.org/works/10.1080/09669582.2018.1488856View online

Article

A review of the theories of corporate social responsibility: Its evolutionary path and the road ahead Lee, Min-Dong Paul, Oxford, UK, Wiley, 53-73, International journal of management reviews : IJMR, 1, 10, 2008, 53-73, https://search.datacite.org/works/10.1111/j.1468-2370.2007.00226.xView online

Article

Understanding Corporate Social Responsibility Decisions: Testing a Modified Version of the Theory of Trying Sandve, Anethe ; Øgaard, Torvald, Routledge, 242-256, Scandinavian Journal of Hospitality and Tourism, 3, 13, 2013-10-01, 242-256, https://bibsys-ur.userservices.exlibrisgroup.com/view/uresolver/47BIBSYS_UBIS/openurl?ctx_enc=info:ofi/enc:UTF-8&ctx_id=10_1&ctx_tim=2020-07-30T14:22:38IST&ctx_ver=Z39.88-2004&url_ctx_fmt=info:ofi/fmt:kev:mtx:ctx&url_ver=Z39.88-2004&rfr_id=info:sid/primo.exlibrisgroup.com-cross&req_id=&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.genre=article&rft.atitle=Understanding%20Corporate%20Social%20Responsibility%20Decisions:%20Testing%20a%20Modified%20Version%20of%20the%20Theory%20of%20Trying&rft.jtitle=Scandinavian%20Journal%20of%20Hospitality%20and%20Tourism&rft.btitle=&rft.aulast=Sandve,%20%c3%98gaard&rft.auinit=&rft.auinit1=&rft.auinitm=&rft.ausuffix=&rft.au=Sandve,%20Anethe&rft.aucorp=&rft.date=2013-10-01&rft.volume=13&rft.issue=3&rft.part=&rft.quarter=&rft.ssn=&rft.spage=242&rft.epage=256&rft.pages=242-256&rft.artnum=&rft.issn=1502-2250&rft.eissn=1502-2269&rft.isbn=&rft.sici=&rft.coden=&rft_id=info:doi/10.1080/15022250.2013.818188&rft.object_id=&rft.eisbn=&rft.edition=&rft.pub=Routledge&rft.place=&rft.series=&rft.stitle=&rft.bici=&rft_id=info:bibcode/&rft_id=info:hdl/&rft_id=info:lccn/&rft_id=info:oclcnum/&rft_id=info:pmid/&rft_id=info:eric/((addata/eric}}&rft_dat=%3ccross%3e52764430%3c/cross%3e%3curl%3e%3c/url%3e,language=eng,view=UBIS&svc_dat=viewit&user_ip=10.16.56.134&req.skin=primo&rft_pqid=&rft_galeid=&rft_cupid=&rft_eruid=&rft_nurid=&rft_ingid=View online

Article

Hospitality Managers' Perception of Corporate Social Responsibility: An Explorative Study Mackenzie, Murray ; Peters, Mike, Routledge, 257-272, Asia Pacific Journal of Tourism Research, 3, 19, 2014-03-04, 257-272, https://bibsys-ur.userservices.exlibrisgroup.com/view/uresolver/47BIBSYS_UBIS/openurl?ctx_enc=info:ofi/enc:UTF-8&ctx_id=10_1&ctx_tim=2020-07-30T14:23:16IST&ctx_ver=Z39.88-2004&url_ctx_fmt=info:ofi/fmt:kev:mtx:ctx&url_ver=Z39.88-2004&rfr_id=info:sid/primo.exlibrisgroup.com-cross&req_id=&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.genre=article&rft.atitle=Hospitality%20Managers'%20Perception%20of%20Corporate%20Social%20Responsibility:%20An%20Explorative%20Study&rft.jtitle=Asia%20Pacific%20Journal%20of%20Tourism%20Research&rft.btitle=&rft.aulast=Mackenzie,%20Peters&rft.auinit=&rft.auinit1=&rft.auinitm=&rft.ausuffix=&rft.au=Mackenzie,%20Murray&rft.aucorp=&rft.date=2014-03-04&rft.volume=19&rft.issue=3&rft.part=&rft.quarter=&rft.ssn=&rft.spage=257&rft.epage=272&rft.pages=257-272&rft.artnum=&rft.issn=1094-1665&rft.eissn=1741-6507&rft.isbn=&rft.sici=&rft.coden=&rft_id=info:doi/10.1080/10941665.2012.742915&rft.object_id=&rft.eisbn=&rft.edition=&rft.pub=Routledge&rft.place=&rft.series=&rft.stitle=&rft.bici=&rft_id=info:bibcode/&rft_id=info:hdl/&rft_id=info:lccn/&rft_id=info:oclcnum/&rft_id=info:pmid/&rft_id=info:eric/((addata/eric}}&rft_dat=%3ccross%3e742915%3c/cross%3e%3curl%3e%3c/url%3e,language=eng,view=UBIS&svc_dat=viewit&user_ip=10.16.56.134&req.skin=primo&rft_pqid=&rft_galeid=&rft_cupid=&rft_eruid=&rft_nurid=&rft_ingid=View online

Article

Defining the Socially Responsible Leader: Revisiting Issues in Responsible Leadership Waldman, David A ; Siegel, Donald S ; Stahl, Günter K, Los Angeles, CA, SAGE Publications, 5-20, Journal of leadership & organizational studies, 1, 27, 2019, 5-20, https://search.datacite.org/works/10.1177/1548051819872201View online

Article

All aboard! Strategies for engaging guests in corporate responsibility programmes Moscardo, Gianna ; Hughes, Karen, Informa UK Limited, 1257-1272, Journal of sustainable tourism, 7, 26, 2018, 1257-1272, https://search.datacite.org/works/10.1080/09669582.2018.1428333View online

Article

Analysis of hotels’ environmentally sustainable policies and practices: Sustainability and corporate social responsibility in hospitality and tourism Khatter, Ajay ; McGrath, Michael ; Pyke, Joanne ; White, Leanne ; Lockstone-Binney, Leonie, International journal of contemporary hospitality management, 2019-06-07, https://bibsys-ur.userservices.exlibrisgroup.com/view/uresolver/47BIBSYS_UBIS/openurl?ctx_enc=info:ofi/enc:UTF-8&ctx_id=10_1&ctx_tim=2020-07-30T14:24:35IST&ctx_ver=Z39.88-2004&url_ctx_fmt=info:ofi/fmt:kev:mtx:ctx&url_ver=Z39.88-2004&rfr_id=info:sid/primo.exlibrisgroup.com-cross&req_id=&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.genre=article&rft.atitle=Analysis%20of%20hotels%e2%80%99%20environmentally%20sustainable%20policies%20and%20practices&rft.jtitle=International%20journal%20of%20contemporary%20hospitality%20management&rft.btitle=&rft.aulast=Khatter,%20McGrath,%20Pyke,%20White,%20Lockstone-Binney&rft.auinit=&rft.auinit1=&rft.auinitm=&rft.ausuffix=&rft.au=Khatter,%20Ajay&rft.aucorp=&rft.date=2019-06-07&rft.volume=&rft.issue=&rft.part=&rft.quarter=&rft.ssn=&rft.spage=&rft.epage=&rft.pages=&rft.artnum=&rft.issn=0959-6119&rft.eissn=1757-1049&rft.isbn=&rft.sici=&rft.coden=&rft_id=info:doi/10.1108/IJCHM-08-2018-0670&rft.object_id=&rft.eisbn=&rft.edition=&rft.pub=&rft.place=&rft.series=&rft.stitle=&rft.bici=&rft_id=info:bibcode/&rft_id=info:hdl/&rft_id=info:lccn/&rft_id=info:oclcnum/&rft_id=info:pmid/&rft_id=info:eric/((addata/eric}}&rft_dat=%3ccross%3e10_1108_IJCHM_08_2018_0670%3c/cross%3e%3curl%3e%3c/url%3e,language=eng,view=UBIS&svc_dat=viewit&user_ip=10.16.56.134&req.skin=primo&rft_pqid=&rft_galeid=&rft_cupid=&rft_eruid=&rft_nurid=&rft_ingid=View online

Article

When Corporate Social Responsibility (CSR) Meets Organizational Psychology: New Frontiers in Micro-CSR Research, and Fulfilling a Quid Pro Quo through Multilevel Insights Jones, David A ; Willness, Chelsea R ; Glavas, Ante, Switzerland, Frontiers Media SA, 520-, Frontiers in psychology, 8, 2017, 520 http://dx.doi.org/10.3389/fpsyg.2017.00520View online

Article

Corporate social responsibility: The centerpiece of competing and complementary frameworks Carroll, A.B., Pergamon, Organizational Dynamics, 2, 44, 2015, p. 87-96, https://www.sciencedirect.com/science/article/pii/S0090261615000170View online

Book

Corporate social responsibility : challenges, opportunities and strategies for 21st century leaders Okpara, J. O., & Idowu, S. O., Idowu, Samuel O.; Okpara, John O., Heidelberg New York; Heidelberg New York, Springer, XXXI, 296 sider, [2013], isbn:9783642409745,

Article

Corporate Social Responsibility: The Good, the Bad and the Ugly Banerjee, Subhabrata Bobby, London, England, SAGE Publications, 51-79, Critical sociology, 1, 34, 2012, 51-79, https://search.datacite.org/works/10.1177/0896920507084623View online

Article

International hotel chains and environmental protection: an analysis of Hilton's we care! programme (Europe, 2006–2008) Bohdanowicz, Paulina ; Zientara, Piotr ; Novotna, Emilie, Informa UK Limited, 797-816, Journal of sustainable tourism, 7, 19, 2011, 797-816, https://search.datacite.org/works/10.1080/09669582.2010.549566View online